Privacy & Cookie Policy

GDPR Policy & Lawful Basis

Our data processing complies to the Consent & Contract bases under the GDPR.

We collect and hold information only so that we can deal with enquires and ad bookings and occasionally relevant marketing. We do not share your information with any 3rd party and our website is secured with HTTPS.

Contacting us by email or telephone

If you contact us by email or telephone we will keep your details so that we can best deal with your enquiry. We will use this to contact and have ongoing correspondence with you and may occasionally email you about our business in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on

Website forms

We collect your details via contact forms, as per the fields listed on the forms. We will use this to fulfil our agreement with you and have ongoing correspondence where necessary and may occasionally email you about our business in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on

Customer information

We keep customer and enquiry information in an offline file, the details held are; name, email, telephone, inventory of items and price split.

Buying online

All sensitive purchasing information such as bank details is encrypted and we use secure SSL. We do keep your contact information so that we can manage your order correctly.

Third party integration

Our website uses third party services to help us manage and promote our website. Our analytics are provided by Google Analytics and Shopify and contain anonymous data, our mail-list is managed by Mailchimp containing names and email addresses and our enquiry back up is held by Google Drive containing the contents of the form fields submitted. iZettle processes our payments and  Gmail is used for email correspondence. Please click the links to see the privacy policies of these services. 


Cookie Policy

This Cookie Policy describes how Matissa Market uses cookies and similar technologies.

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

1. Authentication, Personalisation And Security

Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.  

2. Performance And Analytics

Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and Your Sites’ performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

3. Third Parties

Third Party Services may use cookies to help you sign into their services from our Services. We also may use third party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

4. Opting Out

You can set your browser to not accept cookies, but please be aware this may effect your ability to use our website.


If you have any comments or questions about our privacy and terms or would like to discuss or remove your data please do not hesitate to contact us on