MATISA
MARKET

Delivery & Returns

Our Delivery & Returns Policy

Shipping Methods

We ship worldwide and aim to dispatch within 2 days. We offer three flat rate shipping services:

1. Small Package £2.95 via Royal Mail 1st Class
2. Medium Package £6.95 via Royal 1st Class
3. Large Package £11.95 via Royal 1st Class

If you would like item you purchased sent tracked or an alternative method this can be arranged.

Easy Returns & Exchanges

We offer a 7 day returns policy on all full priced items, from the date of purchase. If you would like to return an item please fill out this form to verify your return can be accepted.

You will then be given return address details. Customers are responsible for the cost of returning items back to us using the same method as the item was despatched.

Once the item has been received, checked, confirmed that the original security tag is still in place, you will be refunded via the original payment method, minus the original shipping cost.

Sorry but Sale items are non returnable.